A unified communication solution is a combination of hardware and software that provides tools and an interface for consistent across platform real-time communication. This communication can occur via chat and messaging, the internet, local networks, telephone systems, video conferencing, and conference calls. It is designed to increase effectiveness company-wide. These are tangible benefits that produce productivity and profitability. Firms such as Data Projections offer assistance in the creation of these communication solutions. Their A/V integrators can assess, plan strategies, provide expertise in equipment needs, sell or rent, provide ongoing service, and train in the use of various technologies.
An effective unified communication solution is essential in the fast-paced work environment that exists today. It is a key element to stay competitive and to be profitable. The solution should encompass many attributes. Let’s explore some of the most important goals and results.
- Cost Effective – When combining hardware, software, and accessories, the prices can rise, as well as presenting a complex array. A happy medium can be reached between economy and long-term solutions with the right equipment.
- Adaptable – A successful unified communication solution enables remote workers to connect with in-house employees. A typical phone system is inefficient. Numerous solutions offer real flexibility without compromising functionality that will meet the most stringent of demands without sacrificing quality, features, and ease of use.
- Well-matched – It is smart to use technology that falls under one brand umbrella. This typically leads to tight integrations. However, sometimes the budget requires picking and choosing between various hardware brands. This can be a cost-effective approach. It is important that regardless of brand, compatibility is not compromised. Video and audio in all shapes and sizes must sync and perform together.
- Mobile – The word says it all. It is a mobile world and the tools needed to communicate are right in the palms of our hands. Never has there been a time when devices for communication are so immediately available. This has caused the communication and collaborative technologies to advance at an astounding rate. Individuals and groups can stay in constant communication. This is why smartphones and tablets are such a vital part of and help to create unified dissemination.
In its widest definition, a unified communication solution may encompass a broad range of hardware such as video screens, telephones, speakers, microphones, and controllers. The seamless operation of these tools is what defines the term unified. The optimization of “business as usual” is the goal and the end result. Most companies are already using the various tools that are applied in these solutions. Therefore, it is a logical step to combine them in a way that increases their advantages.
A successful unified communication solution should above all else provide a remedy to communication and collaboration deficiencies. It should enhance productivity and be flexible enough to match company growth. Companies such as Data Projections will partner with a firm of any size, implement the technology, address growth, and scale upwardly in an economical fashion, as well as be of service for the long haul. There are only so many hours to get the job done. Integrated communications technology increases the efficiency of how those precious hours are used.