Delivering White-Glove Service from Planning to PD
Huffman ISD was looking to make large AV Technology updates without exerting too much of their own team's time. After discussions, Data Projections, Inc. (DPI) was able to complete the installation of 250 SMART interactive panels across the school district, transforming classrooms into dynamic, collaborative learning spaces. Beyond the hardware, the project showcased DPI’s white-glove service — a start-to-finish experience that removed friction for the district and maximized outcomes for teachers and students. “From the first site walk to the last classroom handoff, DPI made this remarkably easy. Their team handled everything—and our staff felt supported every step of the way,” said the district’s Director of Technology Amy Davis.
Problem
Upon selecting the SMART interactive display for the district's classroom, the district needed to install the displays in 250 classrooms in a short amount of time, assuring high quality integrations, and support for the teachers and technology staff.
Solution
By hiring an AV integration that understands the ends and out of how a school district works, and has the personnel to ensure that the project does not put pressure on the district's staff, the project was completed meeting all the requirements of the district.
Result
“From the first site walk to the last classroom handoff, DPI made this remarkably easy. Their team handled everything—and our staff felt supported every step of the way,” said the district’s Director of Technology Amy Davis.
A Turnkey Rollout, Engineered for Zero Disruption
Planning with purpose. DPI began with detailed site surveys of each campus, documenting power, network, mounting, and sightline considerations. The team built a phased schedule that aligned with bell times, testing windows, and custodial access to avoid lost instructional time.
Logistics that don’t miss a beat. All 250 SMART panels were staged, configured, and labeled with district asset tags by classroom. This pre-work meant faster installs, fewer in-room interruptions, and instant usability on day one.
Professional installation, classroom by classroom. Certified technicians handled mounting, secure cabling, and network joins with enrollment into the MDM. Each room received a functional test and firmware check before sign-off.
White-Glove Means More Than Delivery
DPI’s white-glove service is a high-touch, high-care approach that anticipates needs and removes burdens from district teams:
- Single point of contact. A dedicated DPI project manager coordinated with district IT, principals, and facilities, providing weekly progress updates and punch-list transparency.
- Classroom readiness kits. Cable management, labeling, and quick-start guides were given for first day use.
- Device registration & onboarding. Panels were pre-named by campus and room to align with district asset and inventory systems.
- Haul-away & recycling. DPI removed packaging and legacy equipment per district direction, with documented, eco-friendly disposition.
- After-care support. Post-install check-ins, rapid-response service, and warranty coordination, so issues are resolved before they become disruptions.
“White-glove is a mindset,” said Liz Booth, the DPI Project Manager. “Our job is to make technology roll outs invisible—so IT personnel can continue their daily routines.”
A Model for District-Scale Deployments
“Rolling out 250 interactive panels in 3 weeks during the school year is complex. With DPI’s white-glove approach, it felt simple. The district gained not only modern, reliable classroom technology but also a repeatable blueprint for future phases—backed by a partner who stands behind the work”- Amy Davis
“DPI didn’t just install panels—they delivered a better teaching experience. That’s the real win for our students,” noted a campus principal.
From the first site walk to the last classroom handoff, DPI made this remarkably easy. Their team handled everything—and our staff felt supported every step of the way.”
Amy Davis - Director of Technology
Huffman ISD
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